The Results Are In
“I appreciate the partnership with ITA.” ~ Terri A.
“ITA came in and saved the day for us.” ~ Christine S.
“We greatly appreciate your staff coming in on their day off to help us get everything tested!” ~ Sabrina H.
You, our clients, have spoken! Your response to our annual company survey was off the charts! We won’t bore you with all the graphs and statistics though. Okay, maybe one…or two.
In every category, you rated us with 95% four and five stars. You might be thinking, so what? Why are they telling me this? How does it affect me? The answer is we take these results seriously and strive for excellence in all aspects of our business. Our name and reputation are because of our you; you are our business.
Although an overwhelming majority of the category responses were positive, for the few that fell below our expectations, we view them as an opportunity to revise our procedures and rectify future concerns.
We know you have options in selecting an AV vendor, but we strive to be more than a vendor, we are your partner. The success of your event means just as much to you as it does to us. As you begin to plan your events for 2024, know that we will be by your side, ready to help you reach your goals with the professionalism, experience, and technology you have come to expect from ITA.